Support - How to Connect to Remote Access (Apple)

Online Support - How to Connect to Remote Access (MacBook/Apple)


1. Click "Chat Widget"

2. Start Chat

3. When Prompted, Click "Join Now" or "Share Now"

4. Enter Name and Click "Join Session"

5. Click "Agree and Download"

6. Double Click Message will Populate Once Download is Complete

7. Click Download Icon & Double Click on Join Download

8. Click Join

9. Click Open

10. Click "Open System Preferences"

11. Click "Join"

12. Click "Proceed"

13. Accessibility - Click "Configure"

14. Click "Open System Preferences"

15. Select Zoho

16. Screen Recording - Click "Configure"

17. Select Zoho

18. Click "Later"

19. Click "Proceed"

20. Click Message Icon

21. Continue Chatting with Remote Access Chat Window




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