Online Support - How to Connect to Remote Access (PC)
1. Click "Share Now" in Chat Window
2. Click "Join Session"
3. Click "Agree and Download"
4. Double click on download
5. Click "Yes"
6. Click "Join"
7. Zoho Assist Window
8. Click the Message Icon to continue Chat with Support Representative
9. Type & Receive Messages in Chat box
10. Click the "X" & Click "Ok" to Close Support Session
6500.11.5
Related Articles
Online Support - How to Connect to Remote Access (MacBook/Apple)
1. Click "Chat Widget" 2. Start Chat 3. When Prompted, Click "Join Now" or "Share Now" 4. Enter Name and Click "Join Session" 5. Click "Agree and Download" 6. Double Click Message will Populate Once Download is Complete 7. Click Download Icon & ...Joining Remote Access from Chat Instructions
1. Click "Chat Widget" to Open Chat Screen 2. Begin Chat with Tech Support 3. Click "Share Now" 4. Click "Join Session" 5. Click "Agree and Download" 6. Double Click on AZ_Connect.exe download 7. Click "Yes" 8. Click "Join" 9. Select Screen to Share ...Accessing the Online Chat
1. Click the "Chat Icon" in bottom-right corner of any Praxi Screen 2. Click in the Message field & Type a Message 3. Click "Start Chat" 4. A Support Representative will Respond to Chat 5. Give Support Representative information on how they can help ...Access the Knowledge Base
1. Click "Settings" 2. Click "Online Support" 3. Click in the Search Field & Enter a Keyword to Search OR click on the Knowledge Base link Knowledge Base Screen 4. From the Knowledge Base Screen, Click Search Articles & Enter a Keyword to Search 5. A ...Online Form Types and Portal Options
Online Form Types and Portal Options Online Form Types 1. Parent - A/R Portal (Forms for Existing Families, available on Parent Portal) 2. Student Portal (Forms for Existing Students, available on Student Portal) 3. From Your Website (Only new ...