Remote Support Access Instructions
Remote Support Access Instructions
1. Click "Chat Widget" to Open Chat Screen
2. Begin Chat with Tech Support
3. Click "Share Now"
4. Click "Join Session"
5. Click "Agree and Download"
6. Double Click on AZ_Connect.exe download
7. Click "Yes"
8. Click "Join"
9. Select Screen to Share with Tech Support
10. Click ">" to Open Chat Window
11. Click Chat Icon
12. Use Chat Window to Continue Support
13. Click the "X" & Click "Ok" to Close Chat when Finished
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